MFA, for M365 services including email, is mandatory for all Benedictine network users.
Note that MFA does not work with the native Android mail app, nor with iOS mail prior to iOS 13. We recommend you use the Outlook app on mobile devices.
Enroll in MFA here: https://aka.ms/mfasetup
You’re probably already familiar with Multi Factor Authentication (MFA). It’s the experience of logging into a web site with a user name and password, and then being prompted to enter a 6-digit code that has been sent to you via another means (typically a text to your cell phone). Other authentication options are available, including via the Microsoft Authenticator app and/or a call to your cell or landline phone.
MFA will be enforced initially just for Office 365; other applications will be added at a later date.
How does MFA protect my account and the university?
Often, the goal of stealing your password is to use your email account to send Spam that ultimately defrauds people. If a hacker gets your password, they only need to login to email on the web to start using your account. With MFA enabled, even if your password gets into the wrong hands, your account is still safe.
How does MFA change how I use Outlook?
It doesn’t. MFA prompts will only be seen in Outlook the first time you set up Outlook (like when you get a new computer) or when your password has been changed.
If MFA isn’t used in Outlook, when is it used?
You’ll be prompted for MFA when you login to email on the web at http://webmail.ben.edu. You may also be prompted occasionally when you use other services (e.g., Zoom, Cornerstone, etc.) that use the same Microsoft O365 authenticating service that email uses.
I don’t want a text sent to my phone. What other MFA options do I have?
In addition to receiving your 6 digit code via text, you can also opt to receive it via a phone call (to cell or office phone) and/or via an authenticator app. More information is available on the enrollment page.